Official Documents
Raze88 is committed to protecting the privacy of all Malaysian players. This Privacy Policy clearly explains what data we collect, how it is used, and your rights as the owner of that data.
Our Privacy Commitment
These are not just words — they are the real standards we uphold in every raze88 operation.
All data transmitted between your device and raze88's servers is encrypted using 256-bit SSL — the same standard used by Maybank2u and CIMB Clicks to protect their customers' banking data.
Raze88 never sells, rents, or trades players' personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset of ours.
Only specifically authorized raze88 staff may access player data — and only for purposes directly related to their role. All access is logged and audited on a regular basis.
Raze88's security systems continuously monitor for any unauthorized access attempts, data breaches, or suspicious activity. Any threats are detected and addressed before they can affect player data.
Raze88 players have full rights to view, amend, or request deletion of their personal data at any time. We respect your autonomy as the owner of your own data.
The raze88 Privacy Policy is written in plain, easy-to-understand language — not packed with confusing legal jargon. We believe Malaysian players deserve to know exactly what happens to their data.
Raze88 is an online casino platform operating at raze88.xyz, providing gaming services to players in Malaysia. We understand that privacy matters deeply to every player, and we take that responsibility seriously.
This Privacy Policy is designed to give you a clear and comprehensive understanding of the data protection practices we follow at raze88. This document explains:
Raze88 collects your personal information through several methods — primarily through information you voluntarily provide during registration and platform use, as well as information collected automatically through technologies such as cookies.
Information You Provide Directly:
Automatically Collected Information:
Raze88 uses collected personal information solely for the purposes stated below. We do not use your data for any other purpose without obtaining your consent first.
Raze88 does not sell, rent, or disclose players' personal information to third parties without explicit consent. However, there are limited situations where data sharing is necessary to enable raze88 to operate or to comply with the law.
Parties That May Receive Your Data:
Raze88 continually invests in security infrastructure to ensure the personal data of all Malaysian players is protected at all times. Our security systems incorporate multiple layers of protection.
Raze88 uses cookies and similar tracking technologies to enhance your experience on the platform. Below is an explanation of the types of cookies we use and their purposes.
| Cookie Type | Purpose | Status | Duration |
|---|---|---|---|
| Essential Cookies | Maintaining your login session and ensuring the core functions of the raze88 platform run correctly | Session | |
| Performance Cookies | Collecting aggregated data on how players use raze88 to drive platform improvements | 1 year | |
| Preference Cookies | Saving your preferences such as language, display settings, and favourite game selections | 6 months | |
| Security Cookies | Detecting suspicious login attempts and protecting your account from unauthorized access | 30 days |
You can manage cookie settings through your web browser. However, blocking essential cookies may affect core functions of the raze88 platform, including your ability to log in and play.
As a raze88 player based in Malaysia, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact us at support@raze88.xyz.
Your Rights
Raze88 respects and facilitates the exercise of all the following personal data rights for every Malaysian player.
To exercise any of the rights above, please contact us: support@raze88.xyz
Data Flow
Every time you interact with raze88, your data flows through secure systems. Here is a straightforward overview of that process.
Extended Policies
Raze88 retains your personal data for as long as your account remains active or as long as needed to provide services to you. Following account closure, we may retain certain records for a period prescribed by legal requirements — typically between 5 and 7 years for financial transaction records, in line with Malaysia's AML (Anti-Money Laundering) compliance requirements.
Data that is no longer required will be securely deleted or anonymized in accordance with established procedures so that it can no longer be linked back to any specific individual.
Raze88 does not accept registrations from individuals under the age of 18. We do not knowingly collect personal data from minors. Should we discover that a minor's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
Parents or guardians who become aware that a child under their care has registered an account on raze88 without permission are encouraged to contact us immediately at support@raze88.xyz.
Raze88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated via email to the address you registered with, or through an in-platform notification on raze88. The "Updated" date at the top of this page will reflect the date of the most current version of this Privacy Policy.
Any questions, concerns, or requests relating to raze88's Privacy Policy and your personal data can be directed to our team. We are committed to responding to all privacy enquiries within 5 business days.
Further Explanation
When you register an account at raze88, you're entrusting us with your personal information — and we take that responsibility seriously. Behind all the excitement — from slots, live casino, baccarat, and poker to Sports Betting on the Malaysia Super League and EPL — sits a robust data protection system that keeps your gaming experience secure on every front.
Many Malaysian players may not realise that every time they deposit via Touch 'n Go or DuitNow, or withdraw poker winnings to their FPX account, those transaction details pass through multiple layers of security. raze88 never stores your digital wallet PIN or password — all payments are processed directly by accredited payment providers, and we only receive confirmation that a transaction was successful.
A common concern among players is whether raze88 shares their data with other companies. The short answer is no — with one limited exception. raze88 needs to share the minimum technical information required with our game providers so that games can load in your account. This is similar to how Netflix informs production studios about viewing numbers — the bare minimum data needed for the service to function. This does not include sensitive information such as your IC number, banking details, or a full record of your activity.
From a technical standpoint, the 256-bit SSL encryption used by raze88 is the same standard as internet banking in Malaysia. When you log in to Maybank2u or CIMB Clicks to deposit into raze88 via FPX, both connections — from Maybank to raze88 and from your device to raze88 — are protected by the same encryption standard. This means that even if someone managed to intercept your internet traffic, they would be unable to read or steal the information being transmitted.
Raze88's KYC (Know Your Customer) programme requires players to verify their identity in certain situations — most commonly before processing withdrawals that exceed a set threshold. This is not solely a raze88 requirement; it is a global industry standard designed to prevent money laundering and protect the integrity of Malaysia's digital payment ecosystem as a whole. Documents submitted for KYC — such as a copy of your MyKad — are stored in an encrypted environment and are only accessible to specifically authorised members of raze88's compliance team.
Raze88 also uses cookies to enhance your gaming experience. Essential cookies keep your login session active as you move between games — without them, you would need to log in again every time a new page loads. Optional cookies such as performance cookies help the raze88 technical team identify pages or games experiencing performance issues — these are used to improve the platform as a whole, not to monitor individual player activity in detail.
For players who want greater control over their data, raze88 fully supports all six personal data rights set out in this Privacy Policy. The right of access allows you to obtain a complete copy of all data we hold about you. The right to erasure allows you to request that your data be deleted when you close your raze88 account. All such requests can be submitted via support@raze88.xyz, and we are committed to addressing them within the stipulated timeframe.
One aspect of privacy that players often overlook is account security on their own end. Even with raze88's robust security systems in place, players have an important role to play. Use a strong, unique password for your raze88 account — one that's different from what you use for email or other platforms. Never share your login credentials with anyone, including family members. If you suspect your account has been accessed without your authorisation, contact raze88 support immediately via live chat to have your account frozen as a precaution.
Ultimately, raze88's commitment to privacy is not something that only comes into play when an incident occurs — it is part of how we operate every single day. From how we select payment providers that meet the highest security standards, to how we train our staff on responsible data handling, the privacy of Malaysian players is always a priority in every decision made at raze88.
FAQ
Questions Malaysian players frequently ask about raze88's privacy policy and data protection practices.
This Privacy Policy should be read together with the raze88 Terms & Conditions, which set out the rules governing the use of the platform as a whole. Any conflict between the two documents on matters of privacy will be resolved in favour of this Privacy Policy as the more specific document.
For any privacy-related enquiries, contact us at: support@raze88.xyz. We are committed to responding to all privacy enquiries within 5 business days in Bahasa Malaysia.
Read Full Terms & Conditions →